Mayor Sheldon Neeley announced Flint City Hall will partially reopen to the public starting Wednesday August 19 as part of a planned, phased-in reopening.
The customer service department and Flint City Hall lobby will reopen with limited hours.
“Partially reopening Flint City Hall is an exciting step forward,” Neeley said. “Customer service is our top priority for office reopening, and other offices will reopen as it is safe to do so. We will continue to proactively follow safety precautions while also serving the residents of the city of Flint.”
The customer service department and front desk/lobby will be open from 9 a.m.-1 p.m. weekdays starting Aug. 19 for residents who need services including water filters, water test kits, cash payments, water service reconnections and other customer service issues.
Consent forms for service line replacement also will be available at the front desk of Flint City Hall for any residences that have not yet had their water pipes replaced. The deadline for submitting forms is Sept. 18, 2020.
There will be limited capacity inside city hall and social distancing will be strictly enforced. Proper signage and barriers have been installed as well as a check-in area.
As a reminder: all Flint City Hall offices can be reached by phone, email and, in some instances, by appointment to continue serving residents.
The red drop box at the front doors of Flint City Hall also will remain available. Residents are encouraged to utilize this convenient option when making a payment by check or dropping documents off for city of Flint offices.
Flint City Hall closed to the public on March 17 as part of Neeley’s proactive response to slow the spread of COVID-19. Most city of Flint employees continue to work remotely in accordance with Gov. Gretchen Whitmer’s executive orders.
Water filters, replacement cartridges and water quality test kits also are available at the front desk. Public Health Navigators will continue to offer home delivery of these items through Aug. 31.
Although other offices remain closed to the public, they can be reached by phone. Here is a list of frequently used office phone numbers:
- Assessor: (810) 766-7255
- City Attorney: (810) 766-7146
- City Clerk: (810) 766-7414
- City Council: (810) 766-7418
- Customer Service/Bill Payment: (810) 766-7015
- Economic Development: (810) 237-2458
- Fire: Call 911 for emergencies
- Human Resources: (810) 766-7280
- IT: (810) 766-7105
- Mayor’s Office: (810) 766-7346
- Planning and Development: (810) 766-7426
- Police: Call 911 for emergencies
- Sewer: (810) 766-7079
- Street Maintenance: (810) 766-7343
- Water Service Center: (810) 766-7202
- Water Restoration: (810) 410-2020
