Community Health and Wellness

Flint City Hall again closing to public with customer service operations to continue with new walk-up window

Because of the rapidly increasing number of cases of coronavirus locally and statewide, the city of Flint again will close temporarily to the public effective Nov. 16. However, residents can continue to be served through a new walk-up window installed at the front of City Hall.

“The unfortunate reality is that risk to exposure is climbing exponentially,” Mayor Sheldon Neeley said. “We will continue to respond proactively to protect our employees and the community.”

Customer service will remain open and ready to serve residents at a new walk-up window, located north of the main entrance to Flint City Hall. It will be open 9 a.m. – 4 p.m. Monday through Friday.

All city services will continue, and all offices will remain available by telephone (and by appointment, if needed). See a list of department contact numbers below.

“Although the spike in cases locally is smaller than elsewhere in Michigan — the number of people contracting this deadly virus remains record breaking and heartbreaking,” Neeley said.

Dr. Lawrence Reynolds, a medical doctor and advisor to the city of Flint, urged residents to stay home and only have in-person contact with those outside your immediate household when absolutely necessary, for instance grocery shopping and getting medical treatment. When in-person contact is necessary, he advised people to wear a mask at all times.

“We must as individuals and as a community make the active decision to limit our exposure to others and limit others’ exposure to us,” Reynolds said. “Remember: Even if you do not have symptoms, you still could infect those around you. This virus is still killing people, and it is causing life-long, debilitating damage to those it infects.”

Neeley declared a state of emergency eight days before any positive cases were confirmed in Genesee County. Flint City Hall closed to the public on March 17 as part of Mayor Neeley’s proactive response to slow the spread of COVID-19. It began partially re-opening in August and was open every day for voting prior to the presidential election.

Free COVID-19 testing is available six days a week in the city of Flint. You do not need to have any symptoms to get tested. Residents are encouraged to get tested regularly.

Testing sites include:
Bethel United Methodist Church from 10 a.m. – 4 p.m. Tuesdays and Wednesdays, as well as 1-7 p.m. Thursdays at 1309 N. Ballenger Highway
Macedonia Baptist Church 10 a.m. – 3 p.m. Mondays, Fridays and Saturdays at 5443 N. Saginaw Street
Word of Life Christian Church 12 – 6 p.m. Tuesdays, Wednesdays, Thursdays at 460 W. Atherton Road

City of Flint contact information:
Assessor: (810) 908-6146
City Attorney: (810) 766-7146
City Clerk: (810) 766-7414
City Council: (810) 766-7418
Customer Service: (810) 766-7015
Economic Development: (810) 237-2458
Fire: Call 911 for emergencies
Human Resources: (810) 766-7280
IT: (810) 766-7105
Mayor’s Office: (810) 766-7346
Planning and Development: (810) 766-7426
Police: Call 911 for emergencies
Public Health/Water reconnections: (810) 410-2020
Service Line Replacement: (810) 410-1133
Sewer: (810) 766-7079
Transportation: Call 911 for emergencies
Trash and yard waste pickup: (810) 410-1134
Water: (810) 766-7202

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